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Servers Hanging Up

 
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Grmm
Clan Leader/Founder
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Fri Oct 27, 2017 6:28 am    Post subject: Servers Hanging Up Reply with quote

Problem:

Both of our US servers (CoD4 & WAW) are randomly hanging up at the end of a map and won't load the next map. This is not happening with our UK server.

Actions:

1. I removed what I thought were the offending maps (1 custom and 1 stock) but the problem has persisted so I don't think it's any particular map, and I can't believe a stock map would cause the server to hang up anyway.

2. I've reviewed the map rotation config file on both servers for errors several times and can't spot any problem.

3. I spoke with an admin over at >XI< (they have a couple of very popular WAW servers) and they're having the same problem.

4. This same thing happened a few months back and it was a problem at Game Servers and not with our servers.

5. If I file a support ticket the first thing they'll ask me is have you tried running a stock server, and if so did the problem go away?

So this morning I place our CoD4 USA server back to "Stock" settings. This means stock maps, no custom mods and no custom maps. If you go in your rank will probably be reset to "Private". This will all return to normal when I switch back to the WAW nMg mod. I need to try this for 24 hours to see if the server hangs and then I'll file a support ticket.

In the mean time our WAW remains the same and if it hangs up remember that it can be restated by any of these nMg members....


-nMg-JaxX
-nMg-Mayhem
-nMg-Ace
-nMg-RisingStorm
-nMg-will2bl
-nMg-Connor
-nMg-Marco
-nMg-Fish
-nMg-Snakebait
-nMg-Grmm
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Mayhem
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Joined: Dec 14, 2015
Posts: 172
Location: Wrinkleville, Florida

PostPosted: Fri Oct 27, 2017 9:40 am    Post subject: Reply with quote

Thanks Grmm.
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Grmm
Clan Leader/Founder
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Sat Oct 28, 2017 5:50 am    Post subject: Still Broken Reply with quote

Okay, it's 24 hours later and here's what's happening....

CoD4 US server:
I switched this server back to a 100% stock setup yesterday and it's still up and running just fine 24 hours later. I think we can assume it is one of the custom maps causing the server to hang up. I haven't been playing CoD4 for a while so can anyone tell me if this hang up problem just started, or has someone been restarting the server regularly?

CoD5 WaW server:
It was hung up again this morning on the stock map "Downfall" so I'm going to assume it's one of the new custom maps that I've installed in the last 2 weeks causing the problem so I'm going to eliminate them one at a time (working backwards) until we find the bad apple. Wink

Or, I can put Connor's rotation back up, let it run for 24 hours, and add our favorite new custom maps to his rotation one at a time.

As you can see either way it's going to take some time, and filing a ticket with GS support would be fruitless.

I'm going with option #1
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Grmm
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Sat Oct 28, 2017 7:39 am    Post subject: Reply with quote

AH HA:!:

I found and fixed a typo in the WaW server map rotation. This should take care of the problem.

ihope Rolling Eyes
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Mayhem
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Joined: Dec 14, 2015
Posts: 172
Location: Wrinkleville, Florida

PostPosted: Sat Oct 28, 2017 8:10 am    Post subject: Reply with quote

Very Happy
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Grmm
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Sun Oct 29, 2017 6:57 am    Post subject: Reply with quote

Both servers were stuck again Sad

Here's the mapcontrol.cfg
I've expanded it for ez reading (it's usually compressed all together).
Anyone spot a typo?


set sv_mapRotation "gametype

dm map mp_leningrad
dm map mp_supply_depot
tdm map mp_ifis_cs
dm map mp_newsicily
dm map mp_lost_temple
tdm map mp_ifis_malibu
dm map mp_st_george
dm map mp_amberville
tdm map mp_82ab_nomonha
dm map mp_cw_abandoned
tdm map mp_sos_fa1
dm map mp_streets
tdm map mp_sps_makin_s
dm map mp_nightmare
tdm map mp_gps_dunes
tdm map mp_fr_jg_4

dm map mp_airfield
dm map mp_asylum
dm map mp_bgate
dm map mp_castle
dm map mp_courtyard
dm map mp_drum
dm map mp_docks
dm map mp_dome
dm map mp_downfall
dm map mp_hanger
dm map mp_kneedeep
dm map mp_kwai
dm map mp_makin
dm map mp_makin_day
dm map mp_nachtfeuer
dm map mp_outskirts
dm map mp_roundhouse
dm map mp_seelow
dm map mp_shrine
dm map mp_stalingrad
dm map mp_suburban
dm map mp_subway
dm map mp_vodka"

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Mayhem
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Joined: Dec 14, 2015
Posts: 172
Location: Wrinkleville, Florida

PostPosted: Sun Oct 29, 2017 4:59 pm    Post subject: Reply with quote

Hey Grmm,

Do me a favor and remove the map called Leningrad. I think it is the problem.
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Grmm
Clan Leader/Founder
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Sun Oct 29, 2017 5:07 pm    Post subject: Reply with quote

Okay will do tonight
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Grmm
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Sun Oct 29, 2017 5:23 pm    Post subject: Reply with quote

done
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Mayhem
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Joined: Dec 14, 2015
Posts: 172
Location: Wrinkleville, Florida

PostPosted: Sun Oct 29, 2017 6:23 pm    Post subject: Reply with quote

ty, lets see if it makes a difference
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Connor
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Joined: Sep 03, 2012
Posts: 892

PostPosted: Mon Oct 30, 2017 3:39 am    Post subject: Reply with quote

Oh Boy....I will take a good look at th files after work tonight...Ill start with the USA server cod 4....
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Grmm
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Mon Oct 30, 2017 6:13 am    Post subject: Reply with quote

Mayhem: Looks like Leningrad wasn't the problem. Server's hung up again this morning as usual on the stock map Downfall. CoD4 server hung up too. Crying or Very sad

Connor: Thanks for taking a look see. I haven't touched the USA server, it's just as you left it. I did completely change the WAW server rotation, but as you'll see I saved your old line up.

This all started about two weeks ago, effects only the CoD4 US and WAW servers. I returned the CoD4 to the stock mod and the problem went away. Haven't tried that with the WAW server.

WAW server always hangs on the stock map "Downfall" which is weird. CoD4 server hangs on different maps.

On the WAW server working backwards these are the latest custom maps I've added that I can remember:
mp_streets
mp_cw_abandoned
mp_jungle
mp_supply_depot
mp_newsicily
mp_lost_temple
mp_ifis_malibu
mp_st_george
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Grmm
Clan Leader/Founder
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Wed Nov 01, 2017 6:04 am    Post subject: Reply with quote

11/01/17:

Both servers were stuck again this morning, and on the same maps.

I don't recall having any issues with Connor's old map rotation on the WAW server so I loaded it up this morning and we'll see what happens. If it gets stuck then it's the server, if it doesn't then was my map rotation.

I didn't do anything with the US CoD4 server except restart it.
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Grmm
Clan Leader/Founder
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Joined: Oct 14, 2008
Posts: 7267
Location: Idaho, USA

PostPosted: Thu Nov 02, 2017 6:33 am    Post subject: Reply with quote

11/02/17:

US WAW server is still up and running with no problems this morning after switching back to Connor's rotation so it's a bad map in my map rotation. I'll continue to work on finding the bad apple.

US CoD4 server is locked up again. Have to assume it's the same problem with a custom map, but I didn't mess with it's rotation at all but I'll continue to work on it too.
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